Contact Meriklo by email

Last updated: 2026-09-16

One inbox, read by a person. No phone line. Write to support.vapora@gmail.com or use the form; either way we reply by email.

What to include

  • Your order number and the name on the order.
  • What you need: a change, a cancellation, a return, or a question.
  • For a faulty, damaged or incomplete delivery: photos of the item, the packaging and the kit as it arrived. For a missing or faulty part, name the part from the in-the-box list on the product page.
  • For a safety problem or an injury: get medical help first, then switch the unit off, unplug it and keep it. Tell us what happened, when, and which part was involved, and choose "A safety problem or injury" on the form.

Time limits that matter

  • Order changes and cancellations: within 12 hours of ordering.
  • Returns and reports of faulty or missing items: within 30 days of delivery.
  • Warranty claims: within 12 months of delivery.

Before you write

The answers to most questions are on the questions and answers page: US plug and 110 V only, delivery times, what is in the box, and which head fits which job.

Business details

Yahel Dimnik