Terms of service

Last updated: 2026-09-16

These terms apply to every order placed on this store and to your use of the site. By placing an order you agree to them. Read them together with the refund policy, the shipping policy, the privacy policy and the product safety page.

Nothing in these terms takes away rights you have under the consumer law that applies where you live. Where a term conflicts with such a right, the right wins and the term applies only as far as the law allows.

1. Who you are buying from

The store is operated by Yahel Dimnik, in Israel, trading as Meriklo ("we", "us"). Email: support.vapora@gmail.com. Meriklo is a store brand. The product is made in China and ships from a warehouse in the United States. We are the seller, not the manufacturer.

2. Compatibility: US plug, 110 V only

The Meriklo steam cleaner is supplied with a US plug and is rated for a 110 V supply only. It is not designed for 220–240 V mains and must not be used on them, with or without a plug adapter or voltage converter. For that reason we sell and ship to addresses in the United States only. Use at any other voltage is contrary to the manual and is not covered by the limited warranty.

3. Who may order

You must be an adult with the legal capacity to enter into a contract, and you must give us a delivery address in the United States.

4. Placing an order, and when the contract is formed

Your order is an offer to buy. The order confirmation you receive at checkout acknowledges your offer; it is not acceptance. We accept your offer, and the contract of sale is formed, when we dispatch the goods and send you the shipping confirmation email. Until then we may decline the order, for example when:

• the delivery address is outside the United States;
• the price or description on the site was wrong (see section 5);
• the item is out of stock;
• the payment fails, or fraud screening by Shopify or our payment processor flags the order;
• we have reason to believe the order breaches these terms.

If we decline an order after taking payment, we refund the full amount to the payment method you used, and we tell you by email.

You can change or cancel an order within 12 hours of placing it by emailing support.vapora@gmail.com with your order number. After that we cannot promise a change, and the refund policy applies once the order is delivered.

5. Prices, pricing errors and payment

Prices are shown in the currency displayed on the site and at checkout. The price you pay is the price shown at checkout plus any applicable sales tax and the shipping charge, both of which are shown before you confirm the order.

We may change prices at any time. A change does not affect an order we have already accepted.

If a price on the site is obviously wrong, for example because of a typing or system error, we are not obliged to sell at that price. If we discover the error before dispatch we will tell you, offer you the correct price, and cancel and refund the order in full if you do not want to proceed. If we discover it after dispatch, the price you paid stands.

Payment is taken at checkout by our payment processor. We never see or store your full card number. Payment is charged when you place the order; if we decline the order we refund it under section 4.

We do not show a "was" or compare-at price unless that price is one we actually charged on this store before the reduction.

6. Product information

We describe the product as accurately as we can. Where a figure is a rated or listed figure rather than our own testing, we say so. Colors on screen can differ from the item. Photographs show the kit and its attachments; the in-the-box list on the product page is the list that counts.

The product is a cleaning appliance for loosening grease, dirt and build-up. We make no health claims about it, and nothing on this site should be read as one.

7. Delivery and risk

Delivery terms are in the shipping policy. In short: we ship to the United States only, dispatch within 5–7 business days, and US delivery takes 7–14 business days after dispatch. Both are estimates. If we cannot dispatch within the time we stated, we will email you with a revised date and the choice to wait or to cancel for a full refund.

Risk of loss or damage to the goods passes to you when the goods are delivered to the address you gave, or to a person you nominated to receive them. Ownership passes when we receive payment in full.

8. Returns, warranty and your statutory rights

Returns, refunds and the 12-month limited warranty are set out in the refund policy.

Your statutory rights are not affected by these terms or by the limited warranty. That includes:

• in the United States, the rights you have under the consumer protection and warranty law of your state, including implied warranties where they cannot be disclaimed;
• in the European Union, if we ever sell there, the right of withdrawal and the two-year legal guarantee of conformity, described on the withdrawal page;
• in the United Kingdom, if we ever sell there, your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013;
• in Australia, if we ever sell there, the consumer guarantees under the Australian Consumer Law, which cannot be excluded. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

9. Safe use

Read the manufacturer's safety instructions before use and follow them. The main warnings are on the product safety page. In particular: the extension rod gets extremely hot in use, so do not touch it; never point steam at people, animals or electrical outlets; do not use the unit in damp environments; unplug it after use and before cleaning or refilling; let it cool completely before opening the tank cap; small parts are not for children under 3. Use the product as the manual describes.

If the product is damaged, behaves abnormally or has caused an injury, stop using it, unplug it and email us; if someone has been hurt, get medical help first. We record and act on every report.

10. Liability

Nothing in these terms excludes or limits our liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation;
• any liability under product liability law for damage caused by a defective product;
• breach of a statutory right or guarantee that cannot be excluded or limited by law;
• any other liability that the law does not allow us to exclude or limit.

Subject to that, and to the extent the law allows:

• we are not liable for loss that was not a foreseeable result of our breach of these terms;
• we are not liable for business losses, because the product is sold for household use;
• we are not liable for loss caused by use of the product contrary to the manual or these terms, including use at any voltage other than 110 V, through a voltage converter, or outside the United States.

Some states and countries do not allow certain exclusions or limitations. Where that is the case, the limits above apply to you only to the extent permitted.

11. Other warranties

Other than the limited warranty in the refund policy, and any warranty or guarantee implied by law that cannot be excluded, the product and the site are provided as they are, without any other warranty, express or implied.

12. Governing law and where disputes are heard

These terms are governed by the law of the place where our business is established, without taking away any protection you have under the mandatory consumer law of the place where you live or your right to bring a claim in the courts of that place.

13. Complaints

If something goes wrong, email us first at support.vapora@gmail.com with your order number. We acknowledge every complaint by email and tell you what we will do. If you are a consumer in the European Union, the European Commission's online dispute resolution platform has been discontinued; complaints go to your national consumer body.

14. Intellectual property

The Meriklo name, the wordmark, and the text, photographs and design of this site belong to us or our licensors. You may not copy or reuse them without written permission, other than to view the site and place an order. Some product images and the hero sequence are derived from product photography and generated imagery licensed to us; the rights to those stay with their owners.

15. Changes to these terms

We may update these terms. The version on the site when you place your order is the one that applies to that order. The date at the top shows the last change.

16. General

If any part of these terms is found unenforceable, the rest still applies. Our not enforcing a term is not a waiver of it. These terms, with the policies linked above, are the whole agreement between you and us for your order. You may not transfer your rights under these terms without our consent; we may transfer ours to a successor business that takes on our obligations to you.

17. Contact

Email: support.vapora@gmail.com Yahel Dimnik