Product safety

Last updated: 2026-09-16

This page collects the safety information for the Meriklo portable steam cleaner in one place: who is responsible for the product, how to identify it, the warnings you must follow, and where the full manual is. It is not a substitute for the manufacturer's safety instructions. Read those first.

If something goes wrong

If someone has been burned or hurt, get medical help first. Then, as soon as it is safe to do so, switch the unit off and unplug it by the plug, let it cool, and keep the unit, its packaging and any damaged part. If the unit is damaged, leaks or behaves abnormally, stop using it and unplug it the same way.

In either case email support.vapora@gmail.com with your order number, what happened, when, which part was involved and photos, or use the contact form and choose "A safety problem or injury" (photos by email only). We record every report and act on it, and we report incidents to the product-safety authority where the law requires it.

Read the questions and answers

Read the refund policy